Let’s face it—things don’t always go smoothly in the digital world.
Whether it’s a phishing scam, online harassment, or inappropriate content, knowing exactly where to turn when something goes wrong is key to protecting yourself and your loved ones.
It’s not about waiting for the worst to happen; it’s about being prepared and empowered.
Here’s your ultimate guide to the most important online safety resources, reporting platforms, and law enforcement contacts you should keep handy—just in case.
1. National Crime Agency (NCA)
If you’ve been hit by online crime—whether it’s identity theft, hacking, or fraud—the NCA is your go-to for serious cybercrime in the UK. They investigate and help bring offenders to justice.
• Website: www.nationalcrimeagency.gov.uk
• Action: Report cybercrime, fraud, or child exploitation
• Urgent Cases: Call 999 if you’re in immediate danger (UK).
2. Action Fraud
Action Fraud is the UK’s national fraud and cybercrime reporting center. If you’ve been scammed or are seeing suspicious activity, this is your first stop.
• Website: www.actionfraud.police.uk
• Contact: 0300 123 2040 (UK)
• Action: Report fraud, phishing scams, and online fraud.
3. Internet Watch Foundation (IWF)
The IWF works behind the scenes to remove illegal content from the web, especially child sexual abuse material and other inappropriate content. If you come across something disturbing, you can report it anonymously.
• Website: www.iwf.org.uk
• Action: Report child abuse material or illegal content online.
4. Reporting on Social Media
From cyberbullying to harassment, social media platforms have tools to help you report issues directly. Here’s how to report on popular platforms:
• Instagram: Tap the three dots on a post, select “Report.”
• Facebook: Click the three dots on a post, select “Find Support or Report Post.”
• TikTok: Tap the share button, choose “Report,” and follow the steps.
• Snapchat: Press and hold the Snap, tap “Report.”
Encourage your kids to block, mute, or report users who are making their online experience unsafe.
5. Cyberbullying Helpline
Cyberbullying can be devastating, and this helpline offers advice and guidance for children, parents, and educators on how to tackle it.
• Website: www.childline.org.uk
• Contact: 0800 1111 (UK)
• Action: Get support for dealing with cyberbullying.
6. Child Exploitation & Online Protection (CEOP)
CEOP, part of the National Crime Agency, helps protect children from online exploitation.
If you think a child is at risk or has been contacted by an online predator, this is where you report it.
• Website: www.ceop.police.uk
• Action: Report online grooming and child exploitation.
7. Your Internet Service Provider (ISP)
Your ISP can be a helpful ally when dealing with inappropriate online content or suspicious activity on your home network.
Most ISPs offer parental controls and can guide you on reporting illegal activity.
The best approach is to use your preferred browser and search “insert-your-broadband-provider+parental controls.”
8. Local Law Enforcement
If you or your child is facing an immediate online threat—whether it’s harassment, stalking, or something more serious—contact your local police department.
Many departments now have cybercrime units that specialise in handling digital offenses.
• Call 999 for emergencies or 101 for non-emergencies.
Wrapping Up
The digital world can be full of unknowns, but having a safety net of trusted resources can make all the difference when something goes wrong.
From reporting cybercrime to tackling cyberbullying, these contacts are here to help you take control and protect yourself and your loved ones.
At Be Hard to Hack, we’re all about keeping you informed and empowered.
If you ever need guidance on handling online issues or improving your family’s digital security, we’ve got the resources and support to help you navigate the online world safely.